FAQ

General

Are 1Protect gloves the same as wrist guards?

NO! Currently 1Protect offers 2 styles of gloves, full finger and fingerless and neither one has wrist protection incorporated.

Our gloves are made to protect your palms and hands.

If you use our hard palm puck you will reduce friction when you fall which will help reduce strain on your scaphoid bone as well.

Are there any current discounts?

Our focus at 1Protect is providing our clients with an everyday affordable glove which does not give us room to offer discounts very often. When we do have a discount offered site wide it will be posted on our home page at the top. Some of our Ambassadors and retail locations may offer discounts to their clients and followers but those are the only places to find discounts for our products.

I got my order but there is a problem. Please Help!

Although we try to make sure every order and every product we send out is perfect we know sometimes mistakes can happen. Just contact us at cc@1protect.co or on Instagram or by chat on our webpage and we will find a solution to almost any problem that could occur with an order or product. Please don't hesitate to reach out to us if you do have an issue. We are very friendly and love serving our clients.

Shipping

Do you offer international shipping?

Yes! We will ship anywhere in the world. We do suggest if you are using international shipping to NOT select USPS unless you are ok waiting 3+ weeks. USPS is dramatically slower than DHL or UPS for international shipments. Yes UPS and DHL cost more but some USPS shipments have taken more than a month to get to international destinations.

I made an order and it did not arrive. What can I do?

Every order should receive a tracking number from the shipping provider you selected. Once we ship your order we no longer have any control over how the shipping company will handle the order. A majority of the time shipping companies are fast and accurate but when they are not your first course of action needs to be to contact them with your tracking number. We can do nothing to help speed up your delivery or locate lost packages. Those issues can only be resolved by the shipping companies.

If your order is truly lost by the shipping company and not just delayed reach out to us at cc@1protect.co and we will work to find a solution for you.

Sizing

What happens if my gloves do not fit?

We got you covered. We offer a free size exchange guarantee on all purchases. If your glove does not fit just send it back to us and we will exchange it for free for a different size that will work better for your particular hands.

NOTE: If you are not located int he USA you will have to pay shipping for the size exchange but that will be your only cost. In the USA all size exchange shipments are free. We are sorry not to offer free exchange shipping to our international clients but the cost is too great for a small business like ours.

What size glove should I buy?

We have a size chart on every product page. This should be your starting point. Because every hand is different in size and shape no size chart is perfect but it can give you an idea of where to begin in finding the perfect size for your hands. If you have longer fingers or wider fingers maybe consider going one size up. Our gloves are very similar in size to most standard gloves on the market.

If by chance you do get a pair of gloves that does not fit you perfect DO NOT WORRY! We have a perfect fit guarantee and will do a free size exchange for you til you have a glove that fit's you perfectly.

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Customer Service That Actually Cares

We truly care about making sure each one of our clients is happy. 

Free Size Exchanges

If the glove does not fit you can exchange it for a size that does.

Top Quality Guarantee

If you encounter a quality issue with our products we will fix it.

No More Bloody Palms Promise

End bloody palm syndrome forever when you wear 1Protect.